Warehouse Optimization for Orvis

Home Warehouse Optimization for Orvis

Warehouse Optimization for Orvis

Orvis is a family-owned retail and mail-order business specializing in high-end fly fishing, hunting and sporting goods. It is the oldest mail-order retailer in the United States. Orvis operates 70 retail stores and 10 outlet/warehouse locations in the U.S. and 18 retail stores and one outlet store in the U.K.

Project Objectives/Challenges

Orvis last upgraded their WMoS ten years prior and needed to upgrade to the current version of Manhattan’s WMoS.

They wanted to immediately identify and implement up to a dozen efficiency, automation, and process improvements to continue to improve the Orvis customer experience through:

faster pick / pack times
shortened warehouse to customer delivery times
inventory positioning to the right location at the right time
reduced dependency on labor year round and especially during Q4 peak season
incentivized labor performing above engineered standards

Orvis selected Sedlak as their partner to augment and supplement the Orvis Fulfillment Operations team in implementing the planned WMoS upgrade (WMoS, LM, SCI).

What Sedlak Did

Initiated the three-phase project with an operational discovery process to document system requirements within the operation. Toured and observed operations and system interfaces, identifying pain points and removal of non-value added tasks.

Conducted layout review and designed improved automation equipment (MHE) for retail store, E-comm, dealer, and international (UK) picking/sortation/packing operational flow, including vendor bid comparisons and recommendation.

Reviewed Manhattan’s functional flow document / modification specifications to evaluate functional requirements.

Assisted in WMoS, LM, SCI configuration, test plan development, and user acceptance and end-to-end testing.

Participated in execution, supported production go-live and conducted implementation oversight. Provided post go-live support and monitor efficiency improvements with team.

Results

Helped Orvis achieve faster pick / pack times, reducing cost-per-unit (CPU).
Shortened warehouse to customer delivery times.
Changed inventory slot positioning to the right location and the right time.
Reduced dependency on labor year round and especially during Q4 peak season
Incentivized labor performance above engineered standards.

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