Sedlak Congratulates DSW for Topping Total Retail’s Top 100 Omni-Channel Retailers Ranking

July 10, 2017 Topics: Media, News

Sedlak congratulates branded footwear and accessories retailer DSW for earning a top spot in Total Retail’s inaugural ranking of 100 publicly traded retailers based on their omnichannel capabilities.

[From Total Retail]

DSW received the top possible score (100) across the seven criteria — buy online, pick up in-store; search in-store products online; shared cart; loyalty points earned/redeemed across channels; return products across channels; three or more channels available for customer service; and pricing consistency across channels.

DSW leverages its 500-plus brick-and-mortar stores, e-commerce site, and mobile properties ( site and app) to provide a seamless browsing and buying experience for its customers. To help it accomplish that goal, DSW recently upgraded its e-commerce platform to unleash powerful capabilities in search and personalization. Furthermore, DSW has implemented buy online, pick up in-store; ship-from-store capability that has transformed its stores into fulfillment centers with significant proximity to millions of its loyalty program customers; and launched a new in-store mobile application, which enables customers to view redeemable loyalty points, wish lists and personalized offers, as well as check out quickly at any point within the store.

Read the entire article here.

Subscribe For Insights

"*" indicates required fields

By clicking submit below, you consent to allow Sedlak to store and process the personal information submitted above to provide you the content requested. You can unsubscribe from these communications at any time.

Recent Posts
View All

If you went to ProMat in Chicago this spring, you saw hundreds of robots performing distribution tasks including storage, retrieval, pick assist and sortation. At Sedlak, we are fortunate to be brought up to speed on these technologies on a regular basis when vendors schedule a lunch hour with us to demonstrate their offerings and […]

It was great to see that ProMat was so well attended this year! After the past few years it was good to reconnect with friends and colleagues.

It is our pleasure to announce the following promotions and congratulate each of these Sedlak associates on their achievements! Rob Bober, Manager.

Sedlak maintains relationships with a number of key suppliers, which include integrators, third party logistics providers, and providers of material handling equipment and storage media, information technology, robotics, real estate, and construction. We work with these suppliers in order to keep our staff abreast of vendor capabilities, product offerings, industry news, and to obtain competitive […]