Retail Omni-Channel Fulfillment Strategy

Retail Omni-Channel Fulfillment Strategy

Achieve supply chain management excellence with a more effective omni-channel fulfillment strategy 

Many retailers struggle to keep their operations in step with evolving e-commerce trends and increasing e-commerce customer demands. As a result, their margins from direct-to-consumer (D2C) channels risk falling short of expectations. Fulfillment often lies at the heart of problems like these.

Today’s online consumers have helped to redefine the fulfillment landscape, as a dozen or more channel variations have emerged in recent years. As this evolution continues, it is vitally important to carefully plan and manage your company’s omni-channel fulfillment program.

Sedlak’s professionals are omni-channel experts—they possess the depth and breadth of experience and knowledge needed to help retailers define and implement leading-edge omni-channel fulfillment solutions custom-tailored for their unique businesses.

Benefits of Omni-Channel Fulfillment

When properly enabled and seamlessly executed, an omni-channel fulfillment strategy can deliver significant benefits to your retail company and your customers:

  • Delivering on the customer promise – “right product, right place, right time”
  • Customer satisfaction improvements
  • Improved revenue performance
  • Capital investment avoidance and repurposing
  • Inventory productivity gains by leveraging inventory across all channels
  • Reduction of stock-outs and back orders
  • Transportation savings
  • Store productivity gains through in-store pickup and ship-from-store
  • Retail store morale improvements

A Proven Formula for Retail Omni-Channel Fulfillment Success

Sound e-commerce and D2C programs require more than a slick website and a user-friendly shopping cart. The best online customer experience in the world is wasted if an order is not filled completely and delivered when and where the customer wants it.

Omni-channel fulfillment strategies enabled with the appropriate processes, physical infrastructure, organizational resources and technology will help your retail business differentiate itself and deliver winning e-commerce to your customers.

Sedlak’s multi-channel and e-commerce distribution and fulfillment services address your specific needs and challenges, and are built upon our core distribution and logistics capabilities in network design, facility and operations planning, inventory optimization and more. Our workshop-driven approach is focused on identifying and assessing all of the consumer channels your business needs to serve, and it incorporates those requirements into a comprehensive omni-channel fulfillment strategy.

Retail Omni-Channel Fulfillment Consulting Services

  • Omni-channel fulfillment strategy
  • Fulfillment network analysis
  • Multi-channel distribution facility and operations design
  • Inventory deployment optimization
  • Order capture and management
  • Store fulfillment strategies
  • Information systems requirements definition, selection and implementation
  • Last-mile delivery program design and implementation

Contact Us

Need assistance with your retail omni-channel fulfillment strategy? Sedlak’s retail omni-channel fulfillment experts can help solve your toughest challenges. Please fill out our contact form below, and a Sedlak professional will be in touch shortly to discuss your retail omni-channel fulfillment needs.

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