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Success Stories
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PetsMart, specialty retailer of pet food and supplies, has more than 640
stores in the U.S. and Canada. The company asked for our help to develop a
plan to immediately increase distribution network capacity, taking into
account the varying types of facilities, that they were leased, and had
minimal automation and capacity constraints.
Scenarios were evaluated against a projected baseline, comparing customer
service levels, total network operating costs, capital investment, and
one-time facility closure/relocation costs. We determined the optimal
number, location, size, and utilization of distribution facilities to be
in the network.
Our recommendations led PetsMart to realize an optimal balance of
transportation costs, labor, systems and facilities, reducing overall
operating costs. Furthermore, the company saved expenses from reduced
travel and fewer buildings to maintain
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